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Q 01:: What company name will I be billed by?
Your credit card will be discreetly billed by "Paycom.net" or
"Jetchrg.com". If you have paid by check you will be discreetly billed by "Electracash"
Q 02:: How can I change my password or other information on my account?
We are sorry, but we cannot update your account information
from our end. For security reasons we are not able to change your username,
password, credit card number, expiration date, e-mail address, etc. You
may, however, cancel your account and then sign up again as a new member.
You may then enter any new information that you need to, as well as choose
a different username and password, if you like.
Q 03:: Do I have unlimited access with my trial membership?
Yes, you will have unlimited access to ALL of the
content offered on the site you sign up to. Nothing is held back during
your trial Membership. You will also receive access to our bonus sites
during your trial membership.
Q 04:: How does billing work on the Trial membership I purchased?
Many of our sites allow you to purchase a low cost
trial membership that is good for a specified number of days. Trial memberships
upgrade automatically to the standard monthly membership plan unless you
cancel within the trial period (the specified number of days from which
you purchased your trial). Please refer to the Terms
and Conditions of the website that you joined for further information.
Q
05:: Do I have to pay extra for the live strip shows?
No. We do offer access to independent companies who
have products for sale such as; "DVD and VHS tapes", "Toys", "Dating Services",
and "Private 1 on 1 shows".
Q
06:: How often will I be charged for your services?
Your account will be charged every thirty days from
the day you originally subscribed. For example, if your account was activated
on October 15th, your credit card will be automatically charged again
on November 14th. If you cancel your account before that time, we will
not renew your account. Instead your account will expire on that date.
For example, if you were activated on October 15th and we receive your
cancellation on October 30th, your account would expire on November 14th.
If you joined on trial basis, the 30-day billing cycle begins at the end
of the trial unless you cancel within the trial period. See Question 09.
Q
07:: How do I cancel my membership? For Paycom.net (credit card charges) For Jetcharge.com (credit card charges) For Electracash.com (checking account charges) If you are not sure who billed you, you can contact
our customer support staff. Please fill out the required form,
click
here.
You can cancel your membership easily and instantly using the online account cancellation form provided by the
processor you used when signing up. Below you can find the location of the cancel page, as well as contact information for your processor.
WebSite: http://www.billingsupport.com/
E-mail: billing@billingsupport.com
Phone: US and Canada toll Free 1-800-893-8871
Phone: International 1-310-827-9939
WebSite: http://www.billingservices.com/
E-mail: help@cs.billingservices.com
Phone: US and Canada toll Free 1-888-205-2664
Phone: International +1-818-707-7490
WebSite: http://helpdesk.electracash.com/
E-mail: helpdesk@electracash.com
Phone: US and Canada toll Free 1-800-444-6952
Q 08:: What is your refund policy?
Our subscription fees are nonrefundable. You will receive
the full benefits of your membership because your password remains active
until the end of the most recent paid billing period no matter when you
cancel during that period. Please refer to the Terms
and Conditions of the website you joined for further information.
Q
09:: How do I know that my membership was cancelled?
When you use our automated cancel page you will get
a confirmation page. Then the system will send a confirmation to the e-mail address that you provided when you joined.
Q 10:: Why have I not received a
cancellation confirmation email?
It may take up to 24 hours to receive your confirmation
email. If your email has changed since you signed up or if you used a
different email to sign up you may need to confirm your cancellation with
our billing suport. They will ask you for 2 of the following. Credit card
or checking account number, Email you used to sign up, Member ID, or username.
For Paycom.net (credit card charges)
WebSite: http://www.billingsupport.com/
E-mail: billing@billingsupport.com
Phone: US and Canada toll Free 1-800-893-8871
Phone: International 1-310-827-9939
For Jetcharge.com (credit card charges)
WebSite: http://www.billingservices.com/
E-mail: help@cs.billingservices.com
Phone: US and Canada toll Free 1-888-205-2664
Phone: International +1-818-707-7490
For Electracash.com (checking account charges)
WebSite: http://helpdesk.electracash.com/
E-mail: helpdesk@electracash.com
Phone: US and Canada toll Free 1-800-444-6952
If you are not sure who billed you, you can contact our customer support staff. Please fill out the required form, click here.
Q
11:: I Cancelled but you are still billing me?
If you have completed our cancellation form and you
are still being billed please check your account on one of the following
sites. They will ask you for 2 of the following: Credit card or checking
account number, Email you used to sign up, Member ID, or username.
For Paycom.net (credit card charges)
WebSite: http://www.billingsupport.com/
E-mail: billing@billingsupport.com
Phone: US and Canada toll Free 1-800-893-8871
Phone: International 1-310-827-9939
For Jetcharge.com (credit card charges)
WebSite: http://www.billingservices.com/
E-mail: help@cs.billingservices.com
Phone: US and Canada toll Free 1-888-205-2664
Phone: International +1-818-707-7490
For Electracash.com (checking account charges)
WebSite: http://helpdesk.electracash.com/
E-mail: helpdesk@electracash.com
Phone: US and Canada toll Free 1-800-444-6952
If you are not sure who billed you, you can contact our customer support staff. Please fill out the required form, click here.
Q
12:: My question was not answered, can I e-mail you?
Certainly, you can contact our customer support staff.
Please fill out the required form, click here.
