Q 01:: I have lost/forgotten my User Name and/or Password.
Your password was emailed to the address you specified when signing up. If you no longer have access to this email address or can't find the email, you can use the online account information retrieval utilities provided by the processor. Below you can find the location of this page for all processor we support.

For Paycom.net (credit card charges)
WebSite: http://www.billingsupport.com/
E-mail: billing@billingsupport.com
Phone: US and Canada toll Free 1-800-893-8871
Phone: International 1-310-827-9939

For Jetcharge.com (credit card charges)
WebSite: http://www.billingservices.com/
E-mail: help@cs.billingservices.com
Phone: US and Canada toll Free 1-888-205-2664
Phone: International +1-818-707-7490

For Electracash.com (checking account charges)
WebSite: http://helpdesk.electracash.com/
E-mail: helpdesk@electracash.com
Phone: US and Canada toll Free 1-800-444-6952

If you are not sure who billed you, you can contact our customer support staff. Please fill out the required form, click here.



Q 02:: I just signed up and have not received my User Name and Password.
Your UserName and Password will be sent to the email address you used when you signed up. If you have not received your Username and Password, please contact customer support

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